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1. General Products — 30-Day Returns

Most standard, non-custom products purchased from TABcare.com may be returned within 30 days of delivery for either:

• A refund of the eligible purchase price; or
• A replacement product.

To qualify for a return, the product should be returned in its original condition and, whenever possible, with its original packaging, accessories, components, manuals, and other materials included with the shipment.

Customers should contact TABcare within 30 days of delivery to request return authorization and return instructions before sending any product back.

Unless otherwise required by applicable law, shipping charges and other non-product fees may be non-refundable.

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2. Custom-Designed Products

Products that are custom-designed, customized, personalized, configured, branded, printed, engraved, or manufactured specifically for a customer's requirements are not eligible for return for a refund.

If a custom-designed product is defective, damaged, manufactured incorrectly, or does not conform to the approved specifications, TABcare will work with the customer to provide an appropriate replacement.

• Not returnable for refund
• Eligible for replacement when defective or incorrectly produced
• Covered by the applicable 2-year manufacturer warranty

We may request photographs, videos, product information, or other documentation to verify the issue before approving a replacement.

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3. Two-Year Manufacturer Warranty

All products sold by TABcare are covered by a 2-year manufacturer warranty, beginning from the date of purchase, unless a longer warranty period is specifically stated for the product.

The warranty covers defects in materials and workmanship under normal and intended use.

If a product develops a covered defect during the warranty period, TABcare may:

• Repair the product;
• Replace the defective product or component; or
• Provide another remedy available under the applicable manufacturer's warranty.

Replacement products or parts may be new, refurbished, or functionally equivalent, where permitted by the manufacturer's warranty terms.

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4. Warranty Exclusions

Unless otherwise required by applicable law, the warranty does not cover damage or failure resulting from:

• Accidents, misuse, abuse, neglect, or improper handling;
• Unauthorized modification, alteration, or repair;
• Improper installation or use contrary to product instructions;
• Normal wear and tear;
• Cosmetic damage that does not affect product functionality;
• Damage caused by external events, environmental conditions, power issues, liquids, or impact;
• Loss, theft, or intentional damage.

Additional manufacturer-specific exclusions may apply to certain products.

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5. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from what you ordered, please contact TABcare as soon as possible.

Please provide:

• Your order number;
• A description of the problem;
• The affected product or item number; and
• Photographs or other documentation showing the issue, when applicable.

Once the issue is verified, TABcare will provide instructions for replacement, repair, return, or another appropriate resolution.

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6. Refunds

For eligible general-product returns, approved refunds will be issued to the original payment method.

Refunds are processed after the returned merchandise has been received and inspected. Processing times may vary depending on the payment provider or financial institution.

Products that are damaged through misuse, returned incomplete, materially altered, or otherwise returned in a condition that does not qualify under this policy may be denied a refund or may be subject to a deduction where permitted by law.

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7. Replacement Products

Approved replacements will generally be for the same or an equivalent product.

If the original product is unavailable or discontinued, TABcare may offer a comparable replacement or another appropriate solution.

A replacement under this policy does not restart the original warranty period unless otherwise required by law or specified by the manufacturer.

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8. Return Authorization

Before returning a product, please contact TABcare to obtain return instructions and, when applicable, a Return Merchandise Authorization (RMA).

Unauthorized returns may result in processing delays.

Customers should securely package returned products to prevent damage during shipping and follow the return instructions provided by TABcare.

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9. How to Request a Return, Replacement, or Warranty Service

To request assistance, contact TABcare through the contact information provided on TABcare.com.

Please include your:

• Name;
• Order number;
• Product information;
• Reason for the return or warranty request; and
• Photos or other supporting documentation, if applicable.

Our team will review the request and provide the appropriate next steps.

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10. Consumer Rights

This policy is intended to supplement, and does not limit, any rights or remedies that customers may have under applicable consumer protection laws.

Where applicable law provides rights that cannot legally be waived or limited, those rights will continue to apply regardless of the terms of this policy.